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Montreux, Switzerland Beijing, China Joint Meeting of the AAO and the MEACO, Chicago, IL, USA Last Update: 07.09.2010
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GALILEI SupportWelcome to the GALILEI Support and Service page. You may use these pages to obtain information o’n our Service procedures, to request Service or authorization to return a product, or to report product malfunctions and other complaints. GALILEI end-users:Please contact your distributor if you experience any problem with your GALILEI System. Your distributor's address may be found in our Distributor Database. If you cannot locate a local distributor, or if you purchased your product directly from Ziemer Ophthalmics, please complete and submit a GALILEI Repair / Complaint form and await further instructions. Important Hint: Remote SupportAll GALILEI systems are equipped with hardware and software that permits extensive remote diagnostics and remote operation via an internet connection. When requesting technical support or applications support, please be sure to have your GALILEI system hooked up to a high-speed internet connection, to make it possible for us to help you quickly and efficiently.
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