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Last Update: 07.02.2012
Imprint
GALILEI Public RMA Request Form
Form 3008
GALILEI RMA# Request / Complaint Form Public
Owner: S & A Version: 10.12.2007
RMA# Request / Complaint Form
GALILEI Support and Service
>
RMA Request
Fields marked with
*
are mandatory
End consumer
Name:
*
Contact Person:
*
Address:
*
City/ZIP:
*
Country:
*
Phone/Fax:
*
E-Mail:
*
Confirm E-Mail:
*
Material
Original Warranty
Service Agreement
GALILEI s/n:
*
Yes
No
Yes
No
Measurement Head s/n:
Yes
No
Yes
No
SW Version:
Yes
No
Yes
No
Other
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Notification type
Is this an
RMA# Request and/or a
Complaint and/or
an Adverse Event ?
Has a patient been injured or was there a risk of injury?
Yes
No
If yes, have the Regulatory Authorities been notified?
Yes
No
Attach files
Problem description
(Please describe your problem as exactly as possible)
*
enter problem description here
Ziemer Ophthalmics will contact you by phone or e-mail and will either:
provide recommendations that will help you solve the problem, or
ask you to return your product for inspection and / or repair. In this case, you will receive a Return Authorization Number (RMA#) and instructions for how to ship the unit.
Do not send any GALILEI unit or accessories back to us without an RMA number